Email Setup Wizard

Titan Email + SiteGround

Set up Titan Email email on SiteGround

The records Titan Email needs, written with the field names SiteGround uses (Name, Destination, Value, Resolves to), in the order to add them.

  • 4 steps
  • 5 DNS records
  • Sources checked October 21, 2026

Not sure of your region? Check the address you sign in at: Most Titan accounts, EU accounts, for example through Blacknight.

Before you start

  1. Have your Titan Email account ready. Some values are unique to your account and come from the Titan Email Control Panel.
  2. Open DNS at SiteGround: Open Site Tools for your site. Go to Domain > DNS Zone Editor.
  3. Keep both tabs open and add the records below one at a time.

Records to add

Copy each value with the button next to it. Rows marked “Copy from Titan Email Control Panel” are unique to your account.

MX records Where incoming email goes Type MX Name Leave empty Value mx1.titan.email Priority 10 TTL 3600 (1 h)
MX records Where incoming email goes Type MX Name Leave empty Value mx2.titan.email Priority 20 TTL 3600 (1 h)
SPF record Which servers may send as you Type TXT Name Leave empty Value v=spf1 include:spf.titan.email ~all Priority n/a TTL 3600 (1 h)
DKIM A signature on every message Type TXT Name <selector>._domainkey Value Copy from Titan Email Control Panel Priority n/a TTL Default
DMARC record What to do with fakes · recommended Type TXT Name _dmarc Value v=DMARC1; p=none; rua=mailto:admin@yourdomain.com Priority n/a TTL Default

Step by step in SiteGround

Point your MX records

MX records tell every other mail server where to deliver email for your domain. They must point to your provider and nowhere else.

Type
MX
Name
Leave this field empty
Priority
10
Destination
mx1.titan.email
Type
MX
Name
Leave this field empty
Priority
20
Destination
mx2.titan.email

In SiteGround

  1. Under Create New Record, open the MX tab and choose Add your own MX records.
  2. Leave Name empty, enter the Priority and the Destination.
  3. Click Create.
  4. Under Manage DNS Records, delete SiteGround's default MX records.
  5. Repeat for each MX record above.

Add the SPF record

SPF is a TXT record that lists the services allowed to send email from your domain, so receivers can spot forgeries.

Type
TXT
Name
Leave this field empty
Value
v=spf1 include:spf.titan.email ~all

In SiteGround

  1. Under Create New Record, open the TXT tab.
  2. Enter only the prefix in Name (SiteGround adds your domain) and the Value.
  3. Click Create.
  4. Repeat for each TXT record above.

Set up DKIM

DKIM publishes a public key so receivers can confirm your messages really came from you and were not changed on the way.

Type
TXT
Name
<selector>._domainkey
Value
Copy it from Titan Email Control Panel (see below)

Name: Copy the DNS Host Name shown with your DKIM record in the Titan Email Control Panel.

Where to find your value

In the Titan Email Control Panel, open the Email Reputation tab (or click the Improve Email Reputation banner). Under Add DKIM record, click Add and copy the TXT value.

  • After adding the record, select I've added TXT records in my DNS control panel and click Verify changes.
  • Titan doesn't allow more than one DKIM TXT value under the same selector.
  • A new DKIM record can take up to 6 hours to propagate.

In SiteGround

  1. Under Create New Record, open the TXT tab.
  2. Enter only the prefix in Name (SiteGround adds your domain) and the Value.
  3. Click Create.

Add the DMARC record (recommended)

DMARC tells receivers what to do with mail that fails SPF and DKIM, and where to send reports about it.

Type
TXT
Name
_dmarc
Value
v=DMARC1; p=none; rua=mailto:admin@yourdomain.com
  • Replace the address with your own. Later move p=none to quarantine and then reject.

In SiteGround

  1. Under Create New Record, open the TXT tab.
  2. Enter only the prefix in Name (SiteGround adds your domain) and the Value.
  3. Click Create.

Check your setup

Once the records are saved, run a live check. We look up your domain in public DNS and tell you what is right, missing or wrong, with the fix in SiteGround’s words.

We only read public DNS records. Nothing is stored.

Common mistakes with Titan Email on SiteGround

Adding records where DNS isn't managed

Records must go in the authoritative DNS zone, which may be different from where you bought the domain.

Two DKIM values under one selector

Titan rejects more than one TXT value under the same DKIM selector. Paste exactly the value from the control panel.

SiteGround: Delete SiteGround's default MX records

New sites start with three MX records for SiteGround's own mail: mx10, mx20 and mx30.antispam.mailspamprotection.com. Remove them when you use another provider.

SiteGround: SPF lives under Email > Authentication

SiteGround manages SPF in Site Tools > Email > Authentication. Edit the Include List there instead of adding a second SPF record in the DNS Zone Editor.

Rather have someone do it for you?

Tell us your domain and we will add and verify every record for Titan Email on SiteGround, then send you the check results.

Request done-for-you setup

Titan Email on SiteGround: questions

Where do I add Titan Email DNS records in SiteGround?

Open Site Tools for your site. Go to Domain > DNS Zone Editor. Add each record there, one at a time.

What goes in the Name field at SiteGround?

Leave it empty for records on your bare domain, such as MX and SPF. For the others, enter only the part before your domain, for example _dmarc. SiteGround adds your domain automatically.

Do I need to delete my existing MX records at SiteGround?

Yes. Mail servers deliver to every MX record you publish, so keep only the Titan Email MX records and delete the rest. New sites start with three MX records for SiteGround's own mail: mx10, mx20 and mx30.antispam.mailspamprotection.com. Remove them when you use another provider.

Where do I get my Titan Email DKIM record?

In the Titan Email Control Panel, open the Email Reputation tab (or click the Improve Email Reputation banner). Under Add DKIM record, click Add and copy the TXT value.

How long until Titan Email email works on SiteGround?

Titan says new MX and TXT records can take up to 6 hours to go live. Your domain shows as Verified in the Titan control panel once they do.