Email provider
Rackspace Email DNS records
Hosted business email from Rackspace, managed in the Cloud Office Control Panel.
Where is your domain's DNS managed?
Each guide below uses that host's field names, steps and known problems.
- Amazon Route 53 Rackspace Email on Amazon Route 53
- Bluehost Rackspace Email on Bluehost
- Cloudflare Rackspace Email on Cloudflare
- DreamHost Rackspace Email on DreamHost
- GoDaddy Rackspace Email on GoDaddy
- Hostinger Rackspace Email on Hostinger
- IONOS Rackspace Email on IONOS
- Name.com Rackspace Email on Name.com
- Namecheap Rackspace Email on Namecheap
- Network Solutions Rackspace Email on Network Solutions
- OVHcloud Rackspace Email on OVHcloud
- Porkbun Rackspace Email on Porkbun
- SiteGround Rackspace Email on SiteGround
- Squarespace Domains Rackspace Email on Squarespace Domains
- Wix Rackspace Email on Wix
- WordPress.com Rackspace Email on WordPress.com
The records Rackspace Email needs
These are the values for any DNS host. Field names differ between hosts, so use the host guides above for the exact boxes to fill in.
| Record | Type | Host / Name | Value | Priority | TTL | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| MX records Where incoming email goes | Type | MX | Host / Name | @ | Value | mx1.emailsrvr.com | Priority | 10 | TTL | 3600 (1 h) |
| MX records Where incoming email goes | Type | MX | Host / Name | @ | Value | mx2.emailsrvr.com | Priority | 20 | TTL | 3600 (1 h) |
| SPF record Which servers may send as you | Type | TXT | Host / Name | @ | Value | v=spf1 include:emailsrvr.com ~all | Priority | n/a | TTL | 3600 (1 h) |
| DKIM A signature on every message | Type | TXT | Host / Name | See your provider | Value | Copy from Rackspace Cloud Office Control Panel Not yet confirmed by us | Priority | n/a | TTL | Default |
| DMARC record What to do with fakes · recommended | Type | TXT | Host / Name | _dmarc | Value | v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com | Priority | n/a | TTL | Default |
| Autodiscover Automatic app setup · recommended | Type | CNAME | Host / Name | autodiscover | Value | autodiscover.emailsrvr.com | Priority | n/a | TTL | 3600 (1 h) |
Common Rackspace Email mistakes
Leaving other MX records
Rackspace says no other MX record entries should exist alongside mx1 and mx2.emailsrvr.com.
Check your Rackspace Email DNS
Enter your domain to see which records are in place.
Looks good Needs attention Missing or wrong Info
Sources
- Enable DKIM in the Cloud Office Control Panel (Rackspace Docs) Checked October 21, 2026
- RFC 9989: DMARC (IETF) Checked October 21, 2026
- Set up DNS records for Cloud Office email (Rackspace Docs) Checked October 21, 2026
Rather have someone do it for you?
Tell us your domain and we will add and verify every record for your email, then send you the check results.